Terms of Service

These Terms of Service (the "Terms") govern access to and use of the Hire Dimensions platform (the "Service") by the employer that has engaged Hire Dimensions (the "Client") and its authorized users. By accessing the Service, you agree to these Terms on behalf of yourself and, if you use the Service for an organization, that organization. If a separate written agreement between Hire Dimensions and the Client covers the same subject, that agreement controls where the two conflict.

Hire Dimensions provides hiring intelligence software that helps employers review job applicants, including applicant data synced from the Client's applicant tracking system, AI-assisted screening and scoring, video interviews delivered through our interview partner, and candidate scorecards. Interview volumes, allowances, and any fees are as agreed between Hire Dimensions and the Client.

Users must keep their credentials confidential and are responsible for activity under their accounts. The Client is responsible for managing which of its personnel have access and for promptly removing users who should no longer have it. Notify us immediately of any suspected unauthorized access.

• Use the Service only for lawful hiring purposes and in accordance with these Terms.
• Comply with all laws that apply to the Client's hiring practices, including equal employment opportunity, anti-discrimination, background check, and privacy laws, and any laws governing the use of automated or AI-assisted hiring tools or video interviews in the Client's jurisdictions.
• Provide any notices to candidates and obtain any consents that applicable law requires for the Client's use of the Service.
• Ensure that information the Client provides to the Service is accurate and lawfully obtained.

The Service uses artificial intelligence to generate scores, tiers, summaries, and similar outputs. These outputs are recommendations intended to assist human reviewers. They may contain errors and must not be used as the sole basis for a hiring decision. The Client is solely responsible for its hiring decisions and for reviewing AI-assisted outputs before acting on them.

As between the parties, the Client owns the candidate and application data processed through the Service on its behalf. The Client grants Hire Dimensions the right to process that data to provide, secure, and improve the Service and as described in our Privacy Policy. Hire Dimensions owns the Service, its software, and all aggregated or de-identified data that does not identify any person or Client.

You may not: use the Service to violate any law or any person's rights; attempt to gain unauthorized access to the Service or its data; interfere with or disrupt the Service; reverse engineer or copy the Service except as law permits; or use the Service to build a competing product.

The Service interoperates with third-party services, including the Client's applicant tracking system and our video interview partner. Those services are governed by their own terms, and Hire Dimensions is not responsible for their availability or conduct.

Each party will protect the other's non-public information with at least reasonable care and use it only as needed to perform under these Terms, except where disclosure is required by law.

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Hire Dimensions disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Service will be uninterrupted, error-free, or that outputs will be accurate or complete.

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues, and the total liability of Hire Dimensions arising out of or relating to the Service will not exceed the amounts paid by the Client to Hire Dimensions for the Service in the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law.

The Client will defend and indemnify Hire Dimensions against third-party claims arising from the Client's hiring decisions, the Client's violation of applicable law, or data or instructions the Client provides, except to the extent caused by Hire Dimensions' breach of these Terms.

Either party may terminate as provided in the parties' agreement, or on notice if the other party materially breaches these Terms and does not cure within thirty days. We may suspend access immediately where needed to protect the Service or comply with law. On termination, the Client's access ends and we will delete or return Client data in accordance with our agreement with the Client and applicable law.

These Terms are governed by the laws of the state in which Hire Dimensions is organized, without regard to conflict-of-law rules, and the parties consent to the exclusive jurisdiction of the courts located there. We may update these Terms from time to time; material changes will be reflected in the effective date above, and continued use of the Service after a change becomes effective constitutes acceptance. If any provision is unenforceable, the rest remain in effect.

Questions about these Terms can be sent to john@hiredimensionsco.com.