Privacy Policy

Hire Dimensions ("Hire Dimensions," "we," "us") provides hiring intelligence software that helps employers in the HVAC and skilled trades review and evaluate job applicants. We operate this platform on behalf of the employers who use it (our "Clients"). This policy explains what personal information we collect, how we use it, and the choices available to you.

If you applied for a job with one of our Clients, that employer decides why and how your application information is used, and we process it on their behalf as a service provider. Requests about your application are best directed to the employer you applied to; we will support them in responding.

We collect the following categories of information:

• Application information received from the employer's applicant tracking system, including your name, email address, phone number, location, resume, cover letter, work history, and your answers to the employer's screening questions.
• Video interview information when you complete a video interview through our interview partner, including recordings, transcripts, and assessment results.
• Evaluation records we generate while providing the service, such as scores, tiers, summaries, and notes entered by the employer's hiring team.
• Account information for Client users who sign in to the platform, such as name, email address, and role.
• Usage and log information collected automatically when the platform is used, such as IP address, browser type, and pages viewed. We use only the cookies necessary to sign you in and keep the service secure; we do not use advertising or cross-site tracking cookies.

• To operate the platform and provide our services to Clients.
• To help employers review applications, including AI-assisted analysis of resumes, screening answers, and interview transcripts that produces scores and summaries for the employer's hiring team to review.
• To send service communications, such as interview invitations and scorecard notifications.
• To secure, maintain, and improve the platform.
• To comply with law and enforce our agreements.

Our platform uses artificial intelligence, including large language models, to help summarize and score application materials and interview responses. These outputs are recommendations to the employer's hiring team, not decisions. Hiring decisions are made by the employer, and employers using our platform are responsible for reviewing AI-assisted results before acting on them. If you have questions or concerns about how your application was evaluated, or wish to request human review, contact the employer you applied to or reach us at the address below.

We do not sell personal information. We share it only with:

• The employer you applied to, which receives your application materials, interview results, and evaluation records.
• Service providers that help us run the platform, including cloud hosting and database providers, the employer's applicant tracking system, our video interview partner, AI model providers, and our email delivery provider. These providers may process information only to perform services for us.
• Legal and safety recipients when required by law, legal process, or to protect the rights, safety, or property of any person, and in connection with a business transaction such as a merger or acquisition.

We retain personal information for as long as needed to provide the service to the relevant Client, and afterward as required for legal, audit, and record-keeping purposes. Employers may have their own retention obligations for hiring records; deletion requests for application data are coordinated with the employer you applied to.

We use administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit, access controls, and role-based permissions. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. Because we hold application data on behalf of employers, we may refer your request to the employer you applied to and assist them in responding. To exercise a right, or to unsubscribe from candidate emails, use the unsubscribe link in any email we send or contact us at the address below. We will not discriminate against you for exercising a privacy right.

The platform is intended for use in connection with employment and is not directed to children under 16. We do not knowingly collect personal information from children.

We may update this policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice on the platform.

Questions or requests about this policy or your personal information can be sent to john@hiredimensionsco.com.